What We Collect and Why
When you open an account with us, we collect the details you provide — name, contact information, and payment method identifiers such as your bKash, Nagad, or Rocket wallet number. We also record transactional data: deposit amounts, withdrawal requests, and the timestamps attached to each. Device
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data — your browser type, operating system, and IP address — is logged automatically when you access the platform from your phone or desktop. We use this data to verify your identity, process payments through local rails, detect unusual activity on your account, and meet any
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reporting obligations that apply in your eligible region. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those processors need to complete your transaction. Retention periods vary by data type:
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transaction records are kept for as long as required under applicable local law, while device logs are held for a shorter operational window. You may request a copy of your stored data or ask us to correct inaccurate records at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.